Overview

Service and support from the people who know your Mac best

Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer’s purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.

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 AppleCare Protection Plan

Service and support from the people who know your products best

Every Mac, iPod, iPhone, and display comes with complimentary telephone technical support for 90 days after your purchase and a one-year limited warranty. The AppleCare Protection Plan extends your service coverage and gives you one-stop service and support from Apple experts.

·         One stop for technical support

·         Apple hardware coverage

·         Support for software included

Mac and Apple Display

·         Extend your service and support coverage to three years from the date you purchased your hardware.

·         Get global repair coverage for all included hardware and accessories through convenient service options.

·         Enjoy direct access to Apple experts for questions on a wide range of Mac topics, including video chatting, connecting to Wi-Fi, and more.

iPod and Apple TV

·         Extend your service and support coverage to two years from the date you purchased your hardware.

·         Get global repair coverage for all included hardware and accessories, including batteries, through convenient service options.

·         Enjoy direct access to Apple experts for questions on a wide range of topics, including iTunes syncing and more.

iPhone

·         Extend your service and support coverage to two years from the date you purchased your iPhone.

·         Get repair coverage for all included hardware and accessories, including the iPhone battery.

·         Enjoy direct access to Apple experts for questions related to the iPhone OS, Apple-branded iPhone applications, and interconnectivity between your iPhone and your Mac or PC.

iPad

·         Extend your service and support coverage to two years from the date you purchased your iPad.

·         Get repair coverage for your iPad, iPad battery, and included USB cable and power adaptor.

·         Enjoy direct access to Apple experts for questions related to the operating system, Apple-branded iPad applications, syncing with iTunes, and connection to wireless networks.

Additional AppleCare Products

·         Get the training, diagnostic tools, and technical support you need.

·         Options include up to 24 x 7 IT department-level technical support, an assigned Technical Account Manager, access to the same diagnostic tools used by Apple's own technicians, and self-paced training so you can learn to become an Apple-certified technician.